An analytics and AI foundation for digital transformation
How one of Hong Kong's leading travel agencies modernised its data platform and put AI to work in daily operations.
A market leader ready to modernise
EGL Tours 東瀛遊 is a leading Hong Kong travel agency offering tours, travel packages and booking services. As the business grew, it needed to modernise fragmented legacy data processes with a scalable analytics platform and a clearer data strategy.
Nayuta supported this by shaping EGL's long-term data approach, strengthening its data infrastructure, and upskilling the in-house team — streamlining reporting, improving efficiency and supporting profitability through insight-led performance management.
AI and analytics, adopted for the long run
- Modern data platform — a scalable Snowflake–Power BI stack with OpenAI for AI-enabled reporting, and faster, more cost-effective decisions.
- AI-powered automation — OpenAI combined with EGL's proprietary data streamlined competitive analysis into a practical daily tool.
- Stronger data culture — business users adopting data-driven ways of working with greater confidence.
Overall, Nayuta's work has positioned EGL to quickly adopt AI and advanced analytics, enabling faster, data-driven decisions that support continued growth and strengthen its competitive edge in Hong Kong's travel market.
"With the strong and growing mindset on using AI and data in EGL, with Nayuta's assistance, we joined hands to adopt a multi-cloud strategy by implementing a composable analytics platform that is independent of database brands and can accommodate all major business intelligence tools at the visualisation layer. This data platform architecture allows us to run countless business analyses across different views and to cope with future AI and application developments."
Alfred Kam · CIO, EGL Tours
"Colin and his team are a joy to work with — professional, approachable, and always ready to help. They make complex data easy to understand, even for non-technical people like marketers and executives. Their mix of business sense and data expertise makes them the perfect analytics partner."
Kaman Chan · Head of Marketing and Public Relations, EGL Tours
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